Frequently Asked Questions

Frequently Asked Questions

What makes your skilled nursing facility different than others in the area?

At Riverwalk Post-Acute your care, well-being, and recovery are our top priority. Having served the Riverside community for over 50 years, we’ve established ourselves as one of the top skilled nursing facilities in our community. Our focus on therapy/rehab, including wound care, IV antibiotics, and other skilled nursing services, puts you on the fast track to a speedy recovery. Our team will work with you to put a holistic plan in place, including your care plan, scheduling, and transportation to follow-up appointments, regular physical therapy, social services, and a tailored meal plan based on your needs. We have one mission and that’s your recovery and care.

I'm interested! What are the next steps?

Please contact us at (951) 785-6060 to discuss by phone or schedule a video chat. We’d love to get to know you better, answer any questions you might have, and have the opportunity to introduce you to a few members of our team!

What insurances do you accept?

We are proud to accept private pay, Medicare, Medi-Cal, all PPOs, and a wide range of insurances and HMOs including Medicare/Medicaid, IEHP, Regal, Brand New Day, Primecare, and many more. No matter what type of insurance you have, our insurance experts will take time to help you understand your plan benefits.

Do you offer short-term rehabilitation?

Yes. At Riverwalk Post-Acute, your successful recovery and quick return home is our top priority. We provide a unique personalized experience whether you’re suffering from an illness or recovering from a major medical event. Physical, occupational, and speech therapy is conducted under the guidance of licensed experts and is available six days a week in one of our two therapy rooms, each specifically setup for either Physical or Occupational Therapy.

What is your visitor policy?

At Riverwalk Post-Acute, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. Please contact us to learn more about our most up-to-date visitation policy and we look forward to seeing you!

When will the doctor see me?

Doctors typically visit within 24 hours of admission. Your nurse will communicate any medical concerns with your doctor before and after they see you.

How often will I have therapy?

Most patients, depending on their condition and when they are admitted, will start rehab within 24 hours of admission and will receive therapy up to five times per week.

How long is a typical stay?

Each case is different and unique. Patient progress is reviewed weekly by our Interdisciplinary Team (IDT) of nurses, therapists, and dietitians. Our main goal is that you reach your highest level of independence before discharging from our facility.

Are activities available?

We offer daily activities for a wide variety of interests. For your convenience, there is an activity calendar posted in your room. Please contact the Activities Director for additional information or for any special requests during your stay.

What is your dining program like?

At Riverwalk Post-Acute, we’re proud to offer a full-service dining program with diets designed by our full-time, in-house Dietary Supervisor and Registered Dietician. We are happy to accommodate any special dietary requests whether for meals or snacks.

Do I need to bring in my medications?

No, you do not need to provide medications unless specifically told to do so. Upon admission, we will order your medications using our off-site pharmacy then securely store them on-site to ensure safety.

What type of clothing items should I bring?

We encourage you to bring a pair of comfortable shoes and at least seven days’ worth of comfortable clothing including pajamas and undergarments. Please be sure to write your name on your clothing so that it can be more easily sorted in our in-house laundry department.

Can I bring personal belongings?

Yes! We encourage you to bring personal items such as family photos, blankets, and decorative items. Anything that will help make your stay more comfortable but recommend keeping any valuables such as jewelry or large amounts of cash at home.

How do you protect patients, staff, and visitors from COVID-19 and other infectious diseases?

Our team is highly trained and experienced in caring for high-acuity patients and infectious diseases like COVID-19. Our dedicated infection prevention nurse helps ensure we follow current infection prevention guidelines and best practices. This includes educating all staff about the appropriate use of personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns and when to use COVID-19 protocols required by local department of public health and/or the CDC.

Get in touch

Front Desk Phone

(951) 785-6060

Office Hours

Monday – Friday: 8:30 am – 6 pm

24/7 Admission Support
Tel: (951) 785-6060
Fax: (951) 785-6710

Street Address
4000 Harrison St.
Riverside, CA 92503
Directions & Map